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HRD Corp Claimable · SBL-Khas

AI Automation & Agentic AI Training Malaysia — No-Code, HRD Corp Claimable

Build real AI-powered workflows, chatbots, and AI agents — without writing a single line of code. The only HRD Corp claimable automation training in Malaysia designed for non-IT business teams.

HRD Corp Claimable SBL-Khas Scheme No Coding Required n8n · Agentic AI
2 Days
Beginner to Intermediate
In-House or Public
English / BM
HRD Corp Claimable ✓

About This Programme

Most businesses are still doing manually what AI can do in seconds. This programme goes beyond prompting — it teaches your team to actually build AI-powered workflows, no-code chatbots, and autonomous AI agents that work on your behalf 24/7.

Using tools like n8n and leading AI APIs, participants will automate tasks like report generation, customer responses, data collection, and internal notifications — all without IT involvement. This is the most practical, hands-on AI automation training available in Malaysia — and it's fully HRD Corp claimable under SBL-Khas.

What Makes This Unique

No other Malaysian training provider offers HRD Corp claimable AI chatbot and automation training for non-IT teams. Your team will build a working AI chatbot by end of Day 1 — and a multi-step automation pipeline by end of Day 2.

What You'll Learn

Understand what AI automation and Agentic AI actually are
Build a working AI chatbot for internal or customer use — no code
Create multi-step automated workflows using n8n
Connect AI to your existing tools (email, spreadsheets, forms)
Design AI agents that can take autonomous actions
Identify and map the top automation opportunities in your business

Who Should Attend

Operations Managers Admin & HR Teams Customer Service Teams Business Analysts Non-Technical Staff Process Improvement Teams

Course Outline

  • What is AI automation and how does it differ from traditional automation
  • Introduction to Agentic AI — from chatbot to autonomous agent
  • Mapping your business processes for automation opportunities
  • Overview of no-code automation tools: n8n, Make, Zapier
  • Setting up a simple FAQ chatbot — no code required
  • Connecting your chatbot to a knowledge base or document
  • Deploying your chatbot on a website or internal portal
  • Testing and refining chatbot responses
  • Introduction to n8n — the visual workflow builder
  • Building your first automated workflow (email → spreadsheet → notification)
  • Connecting AI (ChatGPT / Claude) into your workflow
  • Real use case: automated lead response workflow
  • What makes an AI agent different from a chatbot
  • Building an AI agent that can take actions on your behalf
  • Multi-agent systems — how AI agents collaborate
  • Governance and human-in-the-loop oversight for AI agents
  • Group project: build an automation for a real team workflow
  • Automating HR processes: leave requests, onboarding checklists
  • Automating customer service: FAQ handling, escalation routing
  • Building a 30-day automation implementation roadmap

Programme Details

  • Duration: 2 days (customisable)
  • Level: Beginner — no coding or IT experience needed
  • Tools: n8n, ChatGPT API, Claude API, chatbot platforms
  • Mode: In-house or Public Workshop
  • Language: English / Bahasa Malaysia
  • HRD Corp: Fully claimable — SBL-Khas
  • Certificate: Certificate of Completion provided
  • Outcome: Participants build a working chatbot + workflow by end of Day 2

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FAQ

AI Automation Training — FAQs

Yes. This AI automation programme is fully HRD Corp claimable under the SBL-Khas scheme. We provide all documentation required for your HR team's submission.
No coding required. We use visual, drag-and-drop tools (n8n) so that anyone can build automation workflows. The course is designed specifically for non-technical business professionals.
By end of Day 1, participants will have a working AI chatbot. By end of Day 2, they will have built a multi-step automated workflow connecting AI to their existing business tools (email, spreadsheets, forms).
n8n is a visual, open-source workflow automation platform that requires zero coding. It connects hundreds of business apps and AI services, making it ideal for non-technical teams who want powerful automation.
Yes. We deliver in-house training at your premises across Penang, Kuala Lumpur, Ipoh, Johor Bahru, and nationwide. We require participants to bring a laptop with internet access.

Build Your Own AI Chatbot & Automation — No Code Required

HRD Corp claimable. The only AI automation training in Malaysia built for non-IT teams.

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